FAQs

Do you offer Cash on Delivery?

Yes. Cash on Delivery (COD) is available all across Pakistan. You pay the courier when your parcel is delivered.

How long does delivery take?

Orders are dispatched within 1-2 business days and delivered within 4-5 business days across Pakistan.

What are the shipping charges?

Shipping charges are shown at checkout. Free delivery applies on qualifying orders as mentioned on our website.

Can I track my order?

Yes. A tracking number is shared with you once your parcel is dispatched.

Is your jewelry real gold or silver?

Our pieces are fashion jewelry, crafted with premium plating and quality materials designed for everyday wear. Exact material details are mentioned on each product page.

Will the jewelry tarnish or change colour?

With proper care our plating lasts long. Keep your jewelry away from water, perfume, lotion and sweat, and store it in a dry pouch or box when not in use.

Can I get a personalized or name piece?

Yes, we offer personalized and name jewelry. Personalized items are made to order and take a little longer to dispatch. Please note personalized items are non-returnable.

Can I return or exchange my order?

Yes, within 3 days of delivery, provided the item is unused and in original condition. Personalized and sale items are non-returnable. Full details are in our Return Policy.